EMS Articles
As someone who used to have zero listening skills, terrible dispute resolution techniques, and moderate empathetic skills, I strongly recommend ESSENTIAL MEDIATION SOLUTIONS and EMMA McANDRY as your best option for becoming one of the world's best mediators.
One of the many things the Civil and Commercial Mediation course has taught me is the importance of being attentive. A very valuable skill a mediator can have, Emma teaches, is to be a good listener.
Every workplace environment may bring disputes between colleagues or between a staff and a manager from time to time. So regardless of what career background anyone have, they can use the skills they learn in this course to mediate disputes that arises in that career environment.
