The
Specialists in
University Mediation Training and Services
Student Mediation Training
EMS can offer award winning mediation training for students who wish to start a mediation practice, work in mediation clinics or want to understand the mediation sector for holistic learning purposes
Be a part of an educational and community interest project. The service providers are trained students and the users are students across the University and the local community.
Helping colleagues in dispute to reach mutually acceptable solutions to work more effectively together in the future.
Our course is approved by the UK's Civil Mediation Council and the International Mediation Institute.
University of Warwick
With the permission of both parties to say, Essential Mediation Solutions is delighted to have facilitated the successful mediation, with our co-mediators Emma McAndry and Dawn Stainer between the University of Warwick and Protect Warwick Women resolving this high profile protest and occupation.
We understand that it has been a difficult time for many universities, students and groups around the country and world. We are happy to help if you have similar issues.
#civilcommercialmediation
Training for Students
Accredited Mediation Qualification, valuable transferable skills and enhancing employability.
Civil & Commercial Mediation Training
Benefits of training for students include:
- Additional qualification to add to student's CV
- Enhanced employability
- Important transferable skills gained
- Be able to help to set up and join a mediation clinic.
- Ability to start up in business
- Enrichment of the subject for holistic learning
- Law students will be well equipped to enjoy participation in national and international mediation competitions
WHAT WE DO?
All the training you need, in one place
UK & International
We are one of only a small number of providers in the country with local and international recognition
Experience
Many years of experience in higher education and highly experienced working within UK & International Universities
Domestic and Overseas students are able to gain a valuable qualification.
With many years of experience in education, we have trained hundreds of students, staff and external delegates at Universities.
You will receive award-winning training, led by Emma McAndry, who won Best Mediation Trainer in the UK 2022/3, Corporate INTL.
Our training has been hugely successful and comes highly recommended.
Impressive triumphs for our students:
Winner of 'Outstanding New Mediation Program' at the International Mediation Competition
A student gaining 4th Best Individual Mediator at the International Mediation Competition at first entry in 2015
First place for Best Individual Mediator at the International Mediation Competition in 2016 and 2017
2016 - Josiah Raphael
2017 - Phoebe Dearden
Testimonials
"I am eternally grateful for what Emma has taught me...including the skills that I still use to this day in my career and personal life. Emma created fun environments even when it involved studying. She was also a driving force to make me into the mediator I was and it paid off as I was awarded Number 1 Best Individual Mediator in the International Mediation Competition in 2017."
Pheobe Dearden
"Emma has a great passion for mediation which really helps to engage students in learning the great skills that can be developed through mediation training. She helps students to really focus on improving their skills and encourages them to keep practising these, building their confidence, and enabling them to be the best mediator they can be."
Chloe Utley
Develop Mediation services with a
#MEDIATIONCLINIC
Offering Mediation to students and the wider community.
Setting up a Mediation Clinic
A mediation clinic is an educational and community interest project. The service providers are trained students and the users are students across the University and the local community.
Benefits for the student providers:
- Invaluable practical experience
- The opportunity to put theory into practice in real-life scenarios
- Enhanced employability
- Shows diversity beyond the degree
- Important transferable skills can be practiced and improved
- Extra curricular activity that appeals to potential employers
- Experience a process that is current and valuable
- Gain professionalism prior to entering working life
Benefits to the user:
- It is a free service so there is nothing to lose
- Dealing with disputes in a constructive and positive manner
- A more harmonious campus and community
- Avoids the cost, length of time and stress of litigation
- Future steps are agreed rather than dictated
- A therapeutic and empowering process
- Support in dealing with conflict
- Retention of happier students
A student clinic user said, "I had a dispute with another student in a presentation group which was affecting my work...I had lost all hope...I really would like to thank the Mediation Clinic for helping me through such a difficult situation."
A Mediation Clinic can clearly have a huge impact both for students acting in the clinic and the service users.
Our experience
Not only are we experienced mediators and trainers, we have experience of creating and running an award-winning Mediation Clinic.
We have experienced of providing mediation services in a Mediation Clinic both as lead mediator and as a panel member.
Previous awards include:
- The Highly Commended 'Rising Star' National Award from the Professional Mediator's Association in 2015
- Real World Learning Award (Golden Roses - nominated by students of UCLan) for providing students with real life experience in mediation in 2014 and 2015
- Shortlisted for University Service of the Year 2016 (Golden Roses)
We currently work with Universities to help them set up their own Mediation Clinics.
Click to view how we set up the Mediation Clinic at Warwick University
University Staff
#MEDIATIONSERVICES
Helping colleagues in dispute to reach mutually acceptable solutions to work more effectively together in the future.
The benefits of Mediation for University Staff
- Avoid the financial cost of dealing with conflict and grievances
- Gain management time - be released from dealing with disputes
- Arguments can be dealt with in a constructive manner
- An informal, positive, supportive process will help reach agreements about the future
- A therapeutic and empowering process
- Preserve and/or repair working relationships
- A more harmonious and productive workforce with better morale
- Retention of staff, both in terms of long-term absence and recruitment
Our experience
- We have a wealth of experience in workplace mediation and we specialise in mediating University staff disputes
- We have a combined 36 years of experience in HEFE so are well placed to deal with conflict in this setting
- We have prior experience in working with University in-house workplace schemes as lead mediator and gatekeeper
- We are Workplace Mediation Trainers so can train staff and can assist in setting up and in-house scheme
- We have experience of working with the HEFE Workplace Mediation Network of the North
- With this network we co-organised, hosted and convened the National Conference 'The Future of Workplace Mediation in HEFE' in 2015 which was attended by University HR professionals from all over the country
- We were invited to present training for the NW Mediation Steering Group for HEFE Mediation.
- Our Dawn Stainer has been awarded Best Workplace Mediator of the Year in the UK by Corporate INTL Global Awards 2021, and Workplace Mediation Expert of the Year in the UK 2021 by Global Advisory Experts
The mediation "was a good opportunity to have discussions in a safe environment" Emma was "empathetic and practical."
Laura Riley (party)
The mediation was "well worth it!"
Lorraine McIntyre (party)
"The service offered has been impressive with positive results. Most of all, you (Emma McAndry) are a brilliant mediator, with a great personality and extremely professional in your approach."
Preston City Council
We have delivered training for the following:
